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Privacy Policy

Last Updated: July 15, 2025

Introduction

This Privacy Notice describes Converge Lab Inc.'s ("Converge Lab," "we," "our," or "us") use of personal information in connection with the website https://www.convergelab.ai (our "Site") and any of the services provided on our Site and the services provided on the Site (the "Services"). If you do not agree with our policies and practices, your choice is not to use the Site or Services. By accessing or using the Site and Services, you acknowledge this Privacy Notice.

Updates to This Notice

We may update this Privacy Notice based upon evolving laws, regulations and industry standards, or as we may make changes to our Site and Services. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use our Site to stay informed. We will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Site and Services.

Children

The Site and Services is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Personal Information We Collect

Information You Provide Us

We may collect information that personally identifies you ("personal information") when using our Site and Services. This type of information may include your name, email, organization – which you may provide to use when you contact us through the Site, register to receive marketing messages from us, or when you register to use our Services.

Information We Automatically Collect

When you use the Site and Services, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device using cookies and similar technologies. Additionally, as you browse the Site and use our Services, we may collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site and Services, and information about how you interact with the Site and Services.

Cookies & Similar Technologies

We use cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies ("Cookies") to provide you with certain functions on our Site and Services and help collect data.

How We Use Cookies

We use Cookies to track how you use our Site and Services by providing usage statistics. Cookies are also used to deliver our information (including updates) and allow account authentication to you based upon your browsing history and previous visits to the Site and Services.

Types of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). The Cookies we use can be grouped into the following categories:

  • Strictly Necessary: These Cookies are necessary for the Site and Services to work properly.
  • Functional: These Cookies enable technical performance and allow us to remember the choices you make.
  • Performance/Analytics: These Cookies allow us to collect certain information about how you navigate the Site and Services.
  • Targeting: These Cookies are used to deliver relevant information related to our Site and Services.

How We Use Personal Information

We use your personal information for the following purposes:

  • To provide, operate and improve the Site;
  • To fulfill any requests you place using our Site;
  • To establish and maintain your account on the Site;
  • To personalize your experience with the Site and communicate with you;
  • To provide support and maintenance;
  • To respond to your request and feedback;
  • To provide you with Converge Lab marketing communications;
  • To respond to law enforcement requests and as required by applicable law;
  • To comply with legal obligations;
  • With your consent.

How We Share Personal Information

We do not sell or share your personal information with third parties without your consent, except as described in this Privacy Notice. We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Notice.

We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Site (such as professional advisors, customer support, hosting, analytics, email delivery, marketing, and database management services).

Data Security

We employ a number of administrative, technical, and physical safeguards designed to protect the personal information we collect. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.

Contact Us

If you have any questions regarding this Privacy Notice please contact us at privacy@convergelab.ai.

For security inquiries or incident reporting, contact security@convergelab.ai. Our address is Converge Lab Inc., 440 N Wolfe Rd, Sunnyvale, CA 94085, USA.